Posted by: Just Systems Malvern | March 7, 2017

You can still upgrade to Windows 10

If you are still running Windows 7 or 8/8.1 you can still upgrade to Windows 10 for free.

Go to this Microsoft page and download and install the Media Creation Tool. Run the tool from within your existing Win 7/8/8.1 environment and follow the instructions to do an upgrade in-situ. (Alternatively use the tool to create installation media on a USB stick and install by booting from it.) Once the Windows 10 upgrade/installation is complete it should show as activated in the system info.

Posted by: Just Systems Malvern | February 22, 2017

PC/Laptop Servicing Offer – Feb/March 2017

PC feeling a little bogged down, unresponsive or not working as expected? Bring your PC to our offices in the Malvern Hills Science Park and we will carry out a health check-up and service including the following: Physical check and clean up

  • Device driver check and update/re-install if required
  • Antivirus status check
  • Temporary/redundant file check & clean-up
  • Registry clean-up
  • Malware/Spyware scan & removal
  • Check & modify unnecessary start-up programs
  • Check & remove unwanted web browser add-ons
  • Report checklist & recommendations.

All for £25.00 + VAT. Service usually completed within 24 hours.

Posted by: Just Systems Malvern | August 3, 2016

New PC Windows 7 to 8.1 without License Key Sticker

PCs these days usually have their Windows license key embedded in the BIOS. Your PC will just have a little official sticker on it showing Windows is installed, but nothing else. This can cause problems when wanting to re-install Windows 7 or 8.1 when the installation media insists on inputting a valid license key.

Windows 10 doesn’t have this problem as it will usually pick up the key from BIOS itself.

Some new PCs still come with Windows 7 pre-installed but also supply you with a disk to upgrade to 8.1. However if you try and do the upgrade the 8.1 disk still asks for a license key which obviously you don’t have to hand.

There is a way to get round this.

  1. Firstly you need to extract from your existing Win 7 installation what the current license key is. There are quite a few key extraction utilities you can use such as OEMKey  or MyKeyFinder that can help you extract the key.
  2. Once you have extracted it , keep it in a safe place for later use.
  3. Now you can start the Win 8.1 install/upgrade.
  4. The Installer will ask you for a license key to proceed. You will probably find that if you use the extracted Win7 key that it won’t be accepted. Don’t panic.
  5. What you need to proceed is a generic installation key. These are perfectly legal and will allow you to complete the installation and change the key afterwards.
  6. There are several web sites listing the keys, specific to the version of windows you have e.g. for Windows 8.1 Pro, use XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB  here is a site with more versions listed
  7. Once the installation is complete, go to the Control Panel and change the license key back to the one you saved earlier. This should now be accepted and be able to activated.


Posted by: Just Systems Malvern | September 17, 2015

Should I Upgrade to Windows 10?

By now, almost all Windows 7 and 8.1 users should have seen the little app popping up in the notification area on your desktop advising you that a free upgrade to Windows 10 is available.

But should you take the leap and do the upgrade?

Our advice would be as follows:

  • You have until July 2016 to do the upgrade for free, so there is no need to panic.
  • Quite a few users who have done the upgrade have run into difficulties either with their previously installed applications (even Microsoft ones) or with Windows itself.
  • It is probably a good idea to wait a few months to allow time for the inevitable bugs to be ironed out.

If you are really impatient and want to try the upgrade then here are a few tips:

  • Make sure you backup all your documents and important files to some sort of external storage, e.g. USB external hard drive, NAS, or cloud storage.
  • You can revert to the previous version of windows providing you do this within 30 days of the upgrade (example instructions here).
  • If you revert back, then you can upgrade again at a later date.

What if you have Windows 7 or Windows 8.1 and you can’t see a Windows 10 upgrade option?

If this is the case then you may have Windows updates turned off. Go to Windows Updates and keep updating. Eventually the little upgrade icon should appear in your notification area. Sometimes even when the icon does appear you may need to keep going to the Windows update utility and manually updating until the upgrade app will properly download and install Windows 10.

Also you can go to this page and download the Windows troubleshooter which will examine your Windows configuration and tell you which updates you need.

Posted by: Just Systems Malvern | July 18, 2012

5 Handy Free Android Apps

If you have an android phone or tablet then here are 5 suggestions for handy free apps:

  1. Astro File Manager: As the name suggests its an excellent app for viewing orgainising and sorting all your files on your android device.
  2. QuickPic: A neat little photo viewer gallery. Fast and easy to use with many options.
  3. TuneIn Radio:  A streaming radio app which can give you over 70,000 different stations from all over the world.
  4. SoundHound: This app lets you sample any tune you happen to be listening to on the radio or TV for example and identify the track and artists.
  5. Barcode Scanner: Scan bar codes on products of all kinds and the app will look up prices and reviews etc.


Update: I would now recommend ES File Explorer rather than Astro File manager. Seems to be a little slicker and can browse network shares easily.

Posted by: Just Systems Malvern | November 22, 2011

“Microsoft” Service Centre/Technical Support Scam

Another nasty scam doing the rounds in recent months/(years?) is an unsolicited phone call from someone saying they are calling from Microsoft’s Service Centre or IT Support.

They will say something along the lines of they have detected a problem with your PC – something that you will not be aware of yourself.  They will want a payment by dredit card to help you download and install some software onto your PC to fix the problem.

Of course they are not calling from Microsoft at all but are (obviously) criminals intent on stealing money via your credit card (and installing something nasty on your PC that you didn’t actually have in the first place).

Just to confirm: Microsoft will never call you out of the blue to help you fix your PC!

Do NOT proceed with anything if you get such a call. Just hang up and ignore it.

Here is Microsoft’s statement on the scam:

Microsoft does not make unsolicited phone calls to help you fix your computer

In this scam cybercriminals call you and claim to be from Microsoft Tech Support. They offer to help solve your computer problems. Once the crooks have gained your trust, they attempt to steal from you and damage your computer with malicious software including viruses and spyware.

Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers. It’s better to avoid being conned rather than try to repair the damage afterwards.

Treat all unsolicited phone calls with skepticism. Do not provide any personal information

If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up. We do not make these kinds of calls.


Posted by: Just Systems Malvern | October 13, 2011

Epson Stylus Printers – all lights flashing – 1160, 760, 860 etc

Suddenly find your old Epson Stylus Color printer refuses to do anything and all the LEDs on the front panel are flashing at you?

This usually means the printer has gone into Service Request mode and Epson would like you to call for a technician to come and service the waste ink pads.

If you don’t want to go to this expense and want to take a gamble on pushing your printer a little further then you can use the following work-around to re-set the printer:

  1. Turn off the printer at the mains and disconnect the USB or Parallel data cable.
  2. Hold down both the ink and the paper buttons.
  3. Re-connect power and turn the printer back on (hopefully you have enough fingers/hands) while still holding down the buttons.
  4. As soon as the paper light flashes, release both the buttons then hold down the ink button for about 10 seconds and release.
  5. The printer should now be ok again.

(You may need a few attempts to get it to work)

Posted by: Just Systems Malvern | August 18, 2011

5 Handy Firefox Add-Ons

Firefox has been an excellent alternative to IE for many years now. There have been plenty of free add-ons published to enhance the features of Firefox. Here are 5 useful examples:

camel camel

The Camelizer

  1. Ad Block Plus – as the name suggests this add-on reduces the number of annoying ads displayed as youbrowse the web. You can switch it on and off easily or allow/disallow ads for certain pages.
  2. The Camelizer – most of us will have used the online retailer Amazon at some stage duringour internet activities. This add-on will show you the price history of any product you are looking at on Amazon thus giving you an idea whether or not you are about to pay over the odds or get a bargain!
  3. DownloadHelper –  This add-on allows you to save a copy of any video or music you are watching/listening to on a web page to your hard drive so you can view it later.
  4. Web Developer – This one is really for the professional or hobbyist web designer. It gives you loads of information about the web page you are viewing, such as style sheets, layouts, fonts, images etc and also allows to to turn on and off selected elements.
  5. FastestFox – Will speed up repetitive tasks, parallel downloads, auto-load pages etc for a faster browsing experience.
Posted by: Just Systems Malvern | August 3, 2011

Windows Key Shortcuts

Most of these have been around for years now – since PCs that had the windows key on the keyboard, but you may not know all of these handy shortcuts (hold down the windows key and press one of the following other keys):

  • windows key e key  This opens up the Windows File Explorer
  • windows keyf key  Opens the windows search
  • windows key  + d key Toggle the desktop view
  • windows keyl key Lock the PC/Switch user
  • windows keyr key Open the Run box
  • windows keyU key Open the Ease of Access panel
  • windows keyplus key Start the on-screen magnifier (windows key+ ESC to close)
  • windows keypause Open the System Information panel
  • windows keytab Cycle through open windows with the fancy Aero style (Vista & Win 7)

There are quite a few more available which haven’t been mentioned.

Posted by: Just Systems Malvern | July 21, 2011

Domain Name Scams

A sneaky scam that crops up now and then is one where a company contacts you claiming that they are a domain name registration company who have just received an application from another company to register a domain name similar to one of yours. Usually these emails will come from China or Hong Kong.

Here is a typical example:

Dear Principal,

Super day for you!

We get your email address from the Internet . It is glad to write to you with keen hope to open a business relationship with you in the future.

We are professional IT outsourcing service company in HongKong.On the Mar. 26, 2011, we received an application formally from our client. They want to apply the domain name and internet brand name “your-company-name” for registration from us.

After our initial examination, we found that the brand name and domain names applied for registration are as same as your company’s name and trademark. These days we are dealing with it. We need to know the comment of your company because the domain names and Internet brand name may relate to the copyright of brand name on internet. Now we have not finished the registration of them yet, in order to deal with this issue better, Please contact us by telephone or email as soon as possible.

If you want to need professional IT outsourcing service, please kindly visit our website:

Have a nice working day !

Best regards,


Domain Name Manager

Now the idea here is to scare you into buying an expensive and unnecessary domain name.

You can rest assured that no-one is actually trying to register the domain names, as if they had wanted to, they would already have registered them.

If you receive an email like this then just delete it.

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