Posted by: Just Systems Malvern | January 16, 2020

Updating your Windows 7 PC to Windows 10

You may be concerned that Microsoft is ending support for Windows 7 shortly. This won’t mean that your PC will stop working, but it might be more vulnerable to future virus or malware attacks.
If you want to update your PC to Windows 10 you should still be able to do it for free via this Microsoft page:
Please make sure you back up all your data first.

Posted by: Just Systems Malvern | December 20, 2018

Blackmail Email Scams

We have noticed an increase in particularly nasty email scams recently which purport to have installed spyware or other malicious software on your PC or phone. For example something like:

Hi, my viсtim.
I write to yоu beсаuse I put a mаlwаre on the web раge with рorn
whiсh you hаvе visited.
My virus grаbbеd аll yоur рersоnal info аnd turned on your cаmerа
whiсh caрtured thе рrосess of your masturbation. I must admit you are
very pervert...
Just aftеr thаt the software copied your соntaсt lists.
I will delеtе the сomрrоmising videо аnd infо if yоu pаy me 750
GBP in bitсoin.

This is аddress for pаyment : 39mg9W19v7VRoEpdmdVvo8AiFHr2PzK9as

If you do not send the payment within 48 hours I will send this video to all
your friends and associates.
I know you live in United Kingdom.

Or perhaps:

@)I backuped your phone!^
*&All photo, video, contacts and private record cams.^%
^)Read my offer in the attached PDF file(_
\+To track the reading of a message and the actions in it, I use the facebook pixel=^
 at this moment I know that you have read through this email message*+

These are just fake and should be ignored.
They may though have a piece of personal information in the email such as part or all of a phone number belonging to you or an old password. These have probably come from a previous leak of database data from a web site you may have used (e.g. LinkedIn). Still, do not panic. Just make sure you do not use this password currently for anything (i.e. change password on any sites that may use the old password).

So in summary: Any emails like these – just delete them.

More info here:

Posted by: Just Systems Malvern | May 23, 2018

GDPR Statement

Just Systems GDPR statement

This GDPR statement sets out how Just Systems Ltd uses and protects any information that you give Just Systems Ltd when you use our services.

Just Systems Ltd is committed to ensuring that your privacy is protected. We only collect and store data that is relevant to conducting our business under the terms of GDPR on the basis of Legitimate Interest.

What we collect

We may collect the following information:

  • name
  • contact information including email address


Other Related Information we may store

  • summary of work tasks or projects undertaken
  • web site /email access passwords for sites we host or have created
  • web domain names registered or held with us
  • email correspondence


What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to amend our services to you on your request.



We are committed to ensuring that your information is secure.

We hold the minimum amount of data in order to transact business.

No data is passed to third parties or used for marketing purposes.

Data requests

You may request details of personal information which we hold about you. If you are a current or previous customer then please contact with the subject line “GDPR Request”

Posted by: Just Systems Malvern | March 22, 2018

Reminder About Phone Scams

Just a reminder that if you receive a phone call from *anyone* who says they are from Microsoft, or any other organisation asking/telling you that your PC/Laptop is faulty and needs to be checked/repaired remotely then please just hang up. It is always a scam. You will be charged an excessive amount of money for running a few utilities or worse, you could have your PC hijacked or malware/spyware put onto it.
Legitimate companies do not call you out of the blue.
If your computer was running slowly or had something wrong with it when they called you, they did not know that, it was just a coincidence that they called. Do not be fooled. Hang up the phone.


Posted by: Just Systems Malvern | March 7, 2017

You can still upgrade to Windows 10

If you are still running Windows 7 or 8/8.1 you can still upgrade to Windows 10 for free.

Go to this Microsoft page and download and install the Media Creation Tool. Run the tool from within your existing Win 7/8/8.1 environment and follow the instructions to do an upgrade in-situ. (Alternatively use the tool to create installation media on a USB stick and install by booting from it.) Once the Windows 10 upgrade/installation is complete it should show as activated in the system info.

Posted by: Just Systems Malvern | February 22, 2017

PC/Laptop Servicing Offer – Feb/March 2017

PC feeling a little bogged down, unresponsive or not working as expected? Bring your PC to our offices in the Malvern Hills Science Park and we will carry out a health check-up and service including the following: Physical check and clean up

  • Device driver check and update/re-install if required
  • Antivirus status check
  • Temporary/redundant file check & clean-up
  • Registry clean-up
  • Malware/Spyware scan & removal
  • Check & modify unnecessary start-up programs
  • Check & remove unwanted web browser add-ons
  • Report checklist & recommendations.

All for £25.00 + VAT. Service usually completed within 24 hours.

Posted by: Just Systems Malvern | August 3, 2016

New PC Windows 7 to 8.1 without License Key Sticker

PCs these days usually have their Windows license key embedded in the BIOS. Your PC will just have a little official sticker on it showing Windows is installed, but nothing else. This can cause problems when wanting to re-install Windows 7 or 8.1 when the installation media insists on inputting a valid license key.

Windows 10 doesn’t have this problem as it will usually pick up the key from BIOS itself.

Some new PCs still come with Windows 7 pre-installed but also supply you with a disk to upgrade to 8.1. However if you try and do the upgrade the 8.1 disk still asks for a license key which obviously you don’t have to hand.

There is a way to get round this.

  1. Firstly you need to extract from your existing Win 7 installation what the current license key is. There are quite a few key extraction utilities you can use such as OEMKey  or MyKeyFinder that can help you extract the key.
  2. Once you have extracted it , keep it in a safe place for later use.
  3. Now you can start the Win 8.1 install/upgrade.
  4. The Installer will ask you for a license key to proceed. You will probably find that if you use the extracted Win7 key that it won’t be accepted. Don’t panic.
  5. What you need to proceed is a generic installation key. These are perfectly legal and will allow you to complete the installation and change the key afterwards.
  6. There are several web sites listing the keys, specific to the version of windows you have e.g. for Windows 8.1 Pro, use XHQ8N-C3MCJ-RQXB6-WCHYG-C9WKB  here is a site with more versions listed
  7. Once the installation is complete, go to the Control Panel and change the license key back to the one you saved earlier. This should now be accepted and be able to activated.


Posted by: Just Systems Malvern | September 17, 2015

Should I Upgrade to Windows 10?

By now, almost all Windows 7 and 8.1 users should have seen the little app popping up in the notification area on your desktop advising you that a free upgrade to Windows 10 is available.

But should you take the leap and do the upgrade?

Our advice would be as follows:

  • You have until July 2016 to do the upgrade for free, so there is no need to panic.
  • Quite a few users who have done the upgrade have run into difficulties either with their previously installed applications (even Microsoft ones) or with Windows itself.
  • It is probably a good idea to wait a few months to allow time for the inevitable bugs to be ironed out.

If you are really impatient and want to try the upgrade then here are a few tips:

  • Make sure you backup all your documents and important files to some sort of external storage, e.g. USB external hard drive, NAS, or cloud storage.
  • You can revert to the previous version of windows providing you do this within 30 days of the upgrade (example instructions here).
  • If you revert back, then you can upgrade again at a later date.

What if you have Windows 7 or Windows 8.1 and you can’t see a Windows 10 upgrade option?

If this is the case then you may have Windows updates turned off. Go to Windows Updates and keep updating. Eventually the little upgrade icon should appear in your notification area. Sometimes even when the icon does appear you may need to keep going to the Windows update utility and manually updating until the upgrade app will properly download and install Windows 10.

Also you can go to this page and download the Windows troubleshooter which will examine your Windows configuration and tell you which updates you need.

Posted by: Just Systems Malvern | July 18, 2012

5 Handy Free Android Apps

If you have an android phone or tablet then here are 5 suggestions for handy free apps:

  1. Astro File Manager: As the name suggests its an excellent app for viewing orgainising and sorting all your files on your android device.
  2. QuickPic: A neat little photo viewer gallery. Fast and easy to use with many options.
  3. TuneIn Radio:  A streaming radio app which can give you over 70,000 different stations from all over the world.
  4. SoundHound: This app lets you sample any tune you happen to be listening to on the radio or TV for example and identify the track and artists.
  5. Barcode Scanner: Scan bar codes on products of all kinds and the app will look up prices and reviews etc.


Update: I would now recommend ES File Explorer rather than Astro File manager. Seems to be a little slicker and can browse network shares easily.

Posted by: Just Systems Malvern | November 22, 2011

“Microsoft” Service Centre/Technical Support Scam

Another nasty scam doing the rounds in recent months/(years?) is an unsolicited phone call from someone saying they are calling from Microsoft’s Service Centre or IT Support.

They will say something along the lines of they have detected a problem with your PC – something that you will not be aware of yourself.  They will want a payment by dredit card to help you download and install some software onto your PC to fix the problem.

Of course they are not calling from Microsoft at all but are (obviously) criminals intent on stealing money via your credit card (and installing something nasty on your PC that you didn’t actually have in the first place).

Just to confirm: Microsoft will never call you out of the blue to help you fix your PC!

Do NOT proceed with anything if you get such a call. Just hang up and ignore it.

Here is Microsoft’s statement on the scam:

Microsoft does not make unsolicited phone calls to help you fix your computer

In this scam cybercriminals call you and claim to be from Microsoft Tech Support. They offer to help solve your computer problems. Once the crooks have gained your trust, they attempt to steal from you and damage your computer with malicious software including viruses and spyware.

Although law enforcement can trace phone numbers, perpetrators often use pay phones, disposable cellular phones, or stolen cellular phone numbers. It’s better to avoid being conned rather than try to repair the damage afterwards.

Treat all unsolicited phone calls with skepticism. Do not provide any personal information

If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up. We do not make these kinds of calls.


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